The fastest way to reach us is by email. We read every message and typically reply within 1–2 business days.
Do you take custom or made-to-order requests?+
Yes. We love custom commissions. Send us a note with your idea, dimensions and colour palette, and we will share a quote and timeline for your handwoven piece.
How long until I receive a reply?+
We respond to most enquiries within 1–2 business days. During busy launch periods it may take a little longer, but we always get back to you.
Can I ask about the status of my order?+
Absolutely. Include your order number in your message and we will check on production and shipping progress for you right away.